Frequently Asked Questions
Find answers to common questions about Globalink Japan and our services.
General
Q: What is Globalink Japan?
A: Globalink Japan is a comprehensive business directory platform that connects international businesses operating in Japan with potential customers and partners. We help global entrepreneurs establish and grow their presence in the Japanese market.
Q: Is Globalink Japan free to use?
A: Yes, browsing our business directory is completely free for all users. Business owners can also submit basic listings at no cost. We offer premium features and enhanced listings for businesses who want additional visibility and tools.
Q: Who can use Globalink Japan?
A: Anyone can browse our directory to discover businesses. Our platform is specifically designed for international businesses operating in Japan, though we welcome all businesses that serve the global community in Japan.
Business Listings
Q: How do I submit my business to the directory?
A: You can submit your business by visiting our 'Submit Business' page and filling out the required information. The process typically takes 5-10 minutes, and we'll review your submission within 1-2 business days.
Q: What information do I need to provide for my business listing?
A: Basic information includes your business name, description, contact details, location, category, and hours of operation. You can also add photos, special services, and additional details to make your listing more comprehensive.
Q: How long does it take for my listing to appear on the site?
A: After submission, we review all listings to ensure quality and accuracy. Most listings are approved and published within 1-2 business days. If there are any issues, we'll contact you directly.
Account & Technical
Q: Do I need an account to submit a business?
A: While you can submit a business without an account, creating one allows you to manage your listings, track performance, and receive updates about your business profile. It's recommended for business owners.
Q: I forgot my password. How can I reset it?
A: You can reset your password by clicking the 'Forgot Password' link on the login page. Enter your email address, and we'll send you instructions to create a new password.
Q: Is my personal information secure?
A: Yes, we take data security seriously. We use industry-standard encryption and security measures to protect your personal information. Please review our Privacy Policy for detailed information about how we handle your data.
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